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Self Service Guide

Step-by-step guidance for browsing Luxury Xclusives, creating an account, exploring membership and using the platform's public services.

Browse the platform

Use the labeled sections in the main navigation at the top of each page, or select the search icon to find public pages and published content.

  1. Xclusives: browse luxury houses, curated features and editorial.
  2. Shop: discover products and services, then open an item for its details.
  3. Directory: browse published business profiles and listings.
  4. Media Hub: find magazine, video, podcast and news content.
  5. Events: view public events and their information.
  6. Chamber: explore chamber information and membership options.

Create an account and explore membership

  1. Select the outline person icon in the header and choose Join Platform.
  2. Complete the registration form. Provide the information marked as required and review the information shown with the form before submitting.
  3. Browse the available membership options and select the one that suits you. Complete the membership application and follow the on-screen steps.
  4. Where a membership has a fee, complete payment using the payment option presented during checkout. Keep any confirmation or receipt for your records.
  5. Select the outline person icon and choose Member Login. When signed in, select the filled person icon to open your account menu and member dashboard.

Creating an account and joining a membership are separate steps. Available services may depend on the membership or service you choose. Keep your sign-in details private. If you cannot access your account, select the outline person icon, choose Member Login, then use the recovery option on that page.

Find products, businesses, news and events

  1. Select the magnifying-glass icon and enter a keyword.
  2. Select a suggestion to open it, or choose View all results to see matching results.
  3. If you do not find what you are looking for, try another keyword or browse a section directly.

Go directly to the Shop, Directory, News or Events.

Submit or manage a business listing

  1. Open List Your Brand.
  2. Enter the business information requested in the form and submit it.
  3. To work with an existing listing, open Manage Listing and follow the options shown there.

A submitted listing is not a guarantee of publication. Make sure information and any materials you provide are accurate and that you have permission to submit them.

Events and bookings

Browse Events to view public event details. Follow the instructions on the event page for registration, bookings, prices, cancellation terms or questions. If an event is provided by another organiser, its event-specific information applies to your booking, subject to your legal rights.

Manage communication and privacy choices

Use the unsubscribe link in a marketing message to stop receiving further marketing, or email legal@luxuryxclusives.com. Unsubscribing from marketing does not stop essential messages about an order, an activity you joined, a security matter or a privacy request.

For a privacy request, email legal@luxuryxclusives.com with the subject "Privacy request." You do not need to create an account solely to make a privacy request. Read our Privacy Policy for more information.

Get more help

Select the question-mark-in-a-circle icon in the header to open Help, then visit Questions & Answers. For a general enquiry, use the contact page or email info@luxuryxclusives.com. For legal, rights or privacy enquiries, email legal@luxuryxclusives.com.